Duronto- Hourly Cleaning Service

ast Updated: 13/112025

This Privacy Policy explains how Duronto (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website or use our services.
We are committed to safeguarding your privacy and ensuring that your personal information is protected in compliance with applicable data protection laws in the United Arab Emirates.


1. Introduction

This policy outlines how Duronto handles your personal information.
We are dedicated to protecting the privacy of our clients, visitors, and anyone who uses our website or services related to hourly cleaning and maid services in Abu Dhabi.

By accessing our website or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.


2. Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings as defined below.
These definitions apply whether the terms appear in singular or plural form.

Definitions

For this Privacy Policy:

  • Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Duronto, providing hourly cleaning and maid services in Abu Dhabi.
  • Website refers to [Duronto’s official website URL] (to be inserted once live).
  • Country refers to the United Arab Emirates (UAE).
  • Device means any device capable of accessing our website or services (computer, tablet, smartphone, etc.).
  • Personal Data refers to any information that can identify an individual, directly or indirectly.
  • Service means the cleaning and maid services provided by Duronto.
  • Service Provider means any individual or company engaged by us to assist in delivering our services (e.g., IT providers, payment processors, or analytics partners).
  • You means the individual or business accessing or using our website or services.

3. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When using our website or services, we may collect personally identifiable information such as:

  • Full Name
  • Email Address
  • Phone Number
  • Address or Location
  • Booking Details and Service Preferences

Usage Data

We may also collect information automatically when you visit our website, such as:

  • Your browser type and version
  • Pages visited, time and date of your visit
  • IP address and approximate location
  • Device type and operating system

This data helps us improve our services and enhance your experience on our website.


4. How We Use Your Personal Data

Duronto may use your personal information for the following purposes:

  • To provide and maintain our cleaning and maid services.
  • To process bookings and payments securely.
  • To communicate with you about your appointments, updates, or promotions.
  • To improve our website, services, and customer support.
  • To comply with legal obligations or respond to lawful requests.
  • To send marketing or promotional messages, only if you’ve opted in (you can unsubscribe anytime).

5. Sharing Your Personal Data

We may share your information in the following cases:

  • With Service Providers: For payment processing, analytics, or IT support.
  • With Business Partners: When jointly offering promotions or combined services.
  • For Legal Reasons: If required by law, court order, or government request.
  • During Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred.
  • With Your Consent: When you authorize us to share your information for specific purposes.

We do not sell or rent your personal information to third parties.


6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy — or as required by law.
When your information is no longer needed, we securely delete or anonymize it.


7. Transfer of Your Personal Data

Your information may be transferred to and processed outside your country, including the UAE, where data protection laws may differ.
By using our services, you consent to this transfer, provided your data is protected under strict security measures.


8. Security of Your Personal Data

We implement appropriate technical and organizational measures to protect your data.
However, please note that no online transmission or storage method is 100% secure.
We strive to use commercially acceptable standards to safeguard your personal information but cannot guarantee absolute security.


9. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing or communications.
  • Request restriction or objection to processing.
  • Request a copy of your data (data portability).

To exercise these rights, please contact us at:
📧 Email: almobidc@gmail.com
📞 Phone: +971 56 823 9661

We’ll respond to all valid requests within a reasonable time frame.


10. Children’s Privacy

Our website and services are not intended for children under 13 years old, and we do not knowingly collect data from them.
If we become aware that a child has shared personal data with us, we will delete it immediately.


11. Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before providing any personal data.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.
We recommend reviewing this policy regularly to stay informed about how we protect your data.


13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: almobidc@gmail.com
Phone: +971 56 823 9661
Website: https://duronto.zopiter.com/